Communication

These skills are essential for every business professional. The engaging modules can be used individually to fit around other meeting content or combined to create comprehensive communication programs.

Learn More About Communication

Effective Listening

Effective listening is one of the most important behaviors that people bring to business relationships. Effective listening builds trust and empathy, critical elements in any relationship. Participants learn and practice techniques to be better listeners.

As a result of participating in this workshop, participants will be able to:

Be aware of mental barriers that prevent good listening
Keep disruptive behaviors from undermining their listening
Apply physical and mental tips for effective listening
Use paraphrasing to check understanding of content and feeling
Use the art of reframing to neutralize negative statements

Effective Presentation

Business professionals must be able to motivate their audience to action with clear, concise communication. This workshop provides the “how-to” of effective stand-up presentation skills. Participants learn and practice the methods for connecting with their audience and delivering their message.

As a result of participating in this workshop, participants will be able to:

Avoid the dreaded “Death by PowerPoint” type of presentation
Develop an audience interaction strategy to keep people engaged
Create effective visuals to support the content
Use the tools of eye contact, physical presence and vocal control
Motivate action from the audience